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Tuesday, May 19, 2009 at 09:17AM By Rob Downey
Let's talk about claims and the claims process. As with Robert Frost, "Spring is the mischief in me," so last things first: There is no such thing as a stand-alone "claims process" in the credit insurance industry. That is, there is not a separate, significant process that begins at time of claim filing.
Tuesday, May 12, 2009 at 10:15AM By Ron Doyle
When everything is going well small Credit Insurance Policy violations are either identified in time to be rectified, or when a claim is filed, violations are waived by the insurer. No problem. However, when the economy goes into the tank and the underwriters are inundated with claims that will push their loss ratios out of sight…Houston, we do indeed have a problem.